Carlos Quinto is an excellent representative of your company. He not only arrives on time, but always looks professional and treats his customers with respect, care and concern. He is sure to greet me, each time he visits, with a smile that is so appreciated in a day in age where customer service is left to a mechanized voice prompter. I commend Carlos' strong work ethic. It shows his ongoing Esprit de corps and self discipline. And I applaud Alterra for hiring one of America's finest, a veteran that made it home safely. Semper Fi Carlos! And best wishes for your family and the new addition!