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ADT - 10 Reviews - 520 SW Yamhill St, Portland, OR - Home & Garden Reviews - Phone (503) 764-4228

ADT

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520 SW Yamhill St
Portland, OR 97204
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(503) 764-4228
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Reviews

( 3 )
( 2 )
( 1 )
( 0 )
( 4 )

Best

I decided to install a security system especially security cameras in my home when someone tried to climb and tried to break into my house. Luckily, I heard something and woke up....

Worst

ADT does not delliver on protection or on customer service. ADT received no signal from our home from October 2010 until we called them in January because we realized a contract...

No protection, no help, no service, but still charged 8/15/2011

ADT does not delliver on protection or on customer service. ADT received no signal from our home from October 2010 until we called them in January because we realized a contractor had cut a wire. We asked why they had not checked on us or our home to make sure we were okay. They had no answer. We asked them to send someone out to get the system working so that they could deliver on protecting our home. No one showed up. We called and asked for a refund for the time they were not protecting our home. They refused. We called Comcast to ask for help. They responded immediately and were out the next day. They put their home protection system in and it works flawlessly. We have inadvertently set off the alarm twice. Both times they responded within seconds. We feel secure in our home. Now, we just want our money back from ADT! Beware of this company. They don't even deserve one star, but the rating system requires that as a minimum! more

I called them 12/9/2010

I know several people who had ADT Security. So I talked to them and asked about how they like the service and if I should go with ADT or not. After talking with them, I decided to call them and set up an appointment for someone to come to my house and have an evaluation as a start. more

Keep Protected 12/7/2010

I decided to install a security system especially security cameras in my home when someone tried to climb and tried to break into my house. Luckily, I heard something and woke up. I called my husband and we called the police. I hope that ADT will keep my family and I protected. more

Just bad experience 11/23/2010

I had ADT security for my rental property. The tenants got a bill for tripping the alarm, so they tampered the system, cut the wires and masked the sensors. ADT didn't inform us about this and kept billing us each month. After the tenant moved out, we found out about this and called ADT. They said if the wire were cut then they will not receive any signal and so they cannot protect the property and it is our responsibility to make sure that they are receiving signals. I asked them what if an intruder had tampered with the wire, I am paying for security, if they cannot protect me then it defeats the purpose. They had no answer and kept transferring me to different department and kept dropping the calls, Finally, a supervisor came and listen to the situation and said he will get back to me. Nothing till today, that is several weeks ago. So if you need protection for your family stay away from ADT. I have taken my business to Protect America, they have no installation fee, wireless updated system and cheaper than ADT. On top of all this, you can talk to a live person and get the name and direct number of your representative. more

keep track 11/18/2010

It?s not a bad system, I mean ADT home alarm system, just keep up with the problems, always keep track of any system troubles and zones that cause false alarms so that when you call the company to fix it you can tell them exactly what?s going on. more

Lifetime warranty 11/10/2010

ADT Security is the best company when it comes to home security. They have a lifetime warranty on all equipment and a 36 hour service call response time. World class service! more

many issues 11/7/2010

ADT is just like any other home security service. I signed up with this company a year back. Initially the system was not very good. We used to have many issues. And hence apart from the monthly bill, there was an additional payment for all these problems. more

save more! 11/5/2010

SAVED $1,500 more

This company took advantage of me 10/31/2010

Watch this story about what happened to me and see what you think about ADT now. This company took advantage of me and put my home at risk - they were the cause of my home being burglarized and I will never trust their company again! I can't believe the deliberate disreguard to my safety. ADT does not proactively monitor your system - if your system fails to send a signal when there's a break in then tough cookies for you! ADT does not watch your system every 5 min like you would think they would. more

ADT can be trusted 10/26/2010

There's nothing like the peace of mind in knowing that you and your family are safe, especially in your own home. That's why when looking for a home security system, it's important to have a foolproof, reliable and trusted brand. more
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  • Neighborhoods:

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