We had to take our cat here after she ran away. When she came back, we wanted to make sure she was OK before bringing her back in with the other cat. We took her here and it was great. The doctor was very gentle with her, since she was very scared after being alone and outside for several days. They got to us relatively quickly, but took care of the other animals waiting in order of the severity of their emergency. I would go back there, but hopefully I never have to!