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AAA Electrical Services - 19 Reviews - 191 Lathrop Wy, Ste G, Sacramento, CA - Electrical Equip & Supls Reviews - Phone (916) 485-3447

AAA Electrical Services

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191 Lathrop Wy, Ste G
Sacramento, CA 95815
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(916) 485-3447
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Reviews

( 10 )
( 2 )
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( 4 )

Best

The best service. I had an electrical fire in my service panel on a Saturday. They came out and made temporary repair to get us through the weekend. They returned on Monday and re...

Worst

I called for service on Thursday and set up-service on Saturday..Advertised for no premium rates on weekend but I think $874.00 for less than 3 hours of work reflects a lot of ov...

Great service 6/5/2013

The best service. I had an electrical fire in my service panel on a Saturday. They came out and made temporary repair to get us through the weekend. They returned on Monday and replaced our service panel. They recommended some upgrades to make sure that this did not happen again. Now I can sleep at night and not have to worry that this will happen again. They were very professional on every aspect of the installation, and handling of the insurance claim. I would recommend AAA Electrical to anyone who needs fast and reliable service. more

excessive over-price 1/12/2013

replace a double-circuit breaker for $280 ... never call these people again.. more

Called for an estimate 9/6/2012

I was scheduling an estimate and they wanted to charge me, just to come look at the job. After I told the lady on the phone I just needed an estimate at this time. She HUNG UP on me! This is the least professional company I have ever dealt with in my 15 years of general contracting!!!! RESPONSE FROM AAA Electrical Services Inc: Mr. Goodby: I am sorry that you felt I had hung up on you. I apparently mis-understood you when you said that you couldn't get into the house tomorrow and that you didn't want to pay for an esitmate to install wiring for a spa. I have left a message for you on your phone along with my phone number if you choose to discuss this further. more

Super super expensive!! Please read before calling! 7/28/2012

They are a good company, very professional and respectful. Unfortunately they are also very, very expensive. I had an estimate on putting a ceiling light of in two of my rooms as well as installing a ceiling fan. I had anticipated a cost maybe up to $1,000 for the job. I knew I could find a journeyman to do it cheaper but i liked the idea of having a bonded electrician doing the work. They charge $59 for an estimate. I didn't mind paying it because they take that off the cost of the job if you chose to do the work. I assumed their pricing wouldn't be that crazy but I was wrong. The estimates they gave me were from $2600 to $1700. I was shocked. For two light boxes and a ceiling fan install into an existing box, this seemed way above reasonable. The reps were very nice and professional. It's nothing against them. I feel bad for them trying to sell to people with these prices. I feel they would stand behind their work 100 but for these prices, I'll take my chances elsewhere. EDIT: got a second quote from a journeyman. He said he would do it for $200. So to recap, their pricing was $1700 to $2600. But someone else is willing to do it for $200. more

Medium efficient rate, high quality products. 3/5/2012

The owner of AAA Electrical Services Inc was great, very nice, and very friendly. Their technicians are great but I just wish that they're service was faster. However, this does not mean that I won't use them again, now I just know what to expect with the time. Their service is high quality. more

Very very expensive electric company--hold on to your checkbook! 12/2/2011

I called for service on Thursday and set up-service on Saturday..Advertised for no premium rates on weekend but I think $874.00 for less than 3 hours of work reflects a lot of overhead in AAA electric. Technician (Mason) quoted additional $319.00 to add another circuit in the same wall. He said because " it will be to code.". A lot of electricians work to code for less than this amount. Technician left old discontinued outlet hanging out of wall until I asked him to cover it. He wrote on his invoice "refused safety check" that he never offered until I said " you never offered that.". Then he said well I can do it now. RESPONSE FROM AAA Electrical Services Inc: The following is the original notations for the service call as relayed to the technician that went out on the job. The Forced Air Unit (FAU) currently installed on existing lighting circuit and had been upgraded causing over loaded circuit. Installed dedicated 20AMP circuit to FAU using existing conduit. Tested ok. Customer denied safety inspection at this time. Tested heater, ok. Disconnected spare wire to existing outlet at front door and it is a safety concern, possible shock/fire hazard. As per our service technician the outlet that Ms. Clements is concerned about was not part of our original service call; however, he did remove the sub-code wire and safe it off. There was no extra cost for having our service technician come out and service this property on a Sunday to accommodate Ms. Clements and her tenant. The amount she was charge would have been the same amount she would be charged on any given weekday. We do same day service at regular service rates 7 to 7 7 days a week. Our technicians are state certified, drug tested, and wear company uniforms. AAA Electrical Services guarantees all our work to the customers satisfaction Pricing is always quoted to clients prior to any work being initiated. If she was unhappy with our work and the cost, she should not have signed the approval to continue. more

Well done. 6/3/2011

AAA Electrical Services came in and rewired our whole entire house. The house was built in 1938, and we had originally wanted to just put new insulation in, when it was suggested that we should check for knob and tube wiring, which of course it had. There were all sorts of crazy things that were done to the wiring by whoever did it before, so it all had to be disconnected and then we had to run new wiring throughout the house. We dropped in a bunch of new outlets and plugs while we were at it, and set things up in the living room for a ceiling fan. That's what they did, and they did it well. more

Great people to do business with! 12/23/2010

AAA will provide a complete and thorough estimate and will go out of their way to make you happy. The electricians there are pleasant and professional. AAA will not disappoint! more

Read this before you call--Horrible experience 10/30/2010

I contacted this group because they had a nice website, and the staff was friendly when I called ("How can I make you smile?" is a little cheesy, but fine). There was a $59 fee to come out to the house. Again, this was expected and fine. The electrician proceeds to tell me that it will cost a minimum of $400+ to run some vague "diagnostic" tests that determine the cause of the problem "90 of the time." This, of course, did not cover the price of the repair. I declined his test. My neighbor, who is handy, but by no means a certified electrician, looked at our breaker box and advised that we needed a few breakers replaced that were being overloaded. Total cost? Less than $10. So, either my untrained neighbor knows more than their certified electrician, or they were way overcharging for a simple problem. You decide. I'm not sure which is worse. RESPONSE FROM AAA Electrical Services Inc: We at AAA Electrical Service always welcome customer comments. It is always difficult to explain to a customer why or what needs to be done when they are not physically present. Sometimes it is only replacing a few breakers. They may be old, the wiring may be the problem, and there may be a circuit thats having issues or many other things that could cause the breakers to malfunction. That is the type of information we offer through our diagnostic testing to make sure that your electrical system is safe for you and your family. However, it is always nice to have helpful neighbors. more

overpriced and prejudiced to seniors 9/6/2010

Overcharged for job done. Says he charges "what he is worth". Called me "old man" and said "you old people are all the same, continually saying how poor they are". I don't recommend their service. If you use them, make sure you nail down the final price before they start. RESPONSE FROM AAA Electrical Services Inc: We apologize. We want each person we do business with to come away feeling satisfied and apparently this didn't happen in your case. We depend on our customers' feedback to let us know where we can improve. Although it has been almost a year, we will bring this to our shop managers' attention. AAA Electrical Services offers "Same Day Service at Regular Rates", 7 am to 7 pm 7 days a week. more

They have been great. 8/16/2010

Every time I've used AAA Electrical Service I have been very happy. I have used them 3 times so far. The first two times I used Steve. He got rid of a halogen light for me and put in a yard light instead. He also worked on a light in my kitchen. They are always on time, every time, and provide excellent service. I am happy with them. I would advise anyone to use AAA Electrical Services. more

A pleasurable experience. 8/11/2010

Basically AAA Electrical Services came out and fixed another electrician's mess up. They were efficient and professional. The problem was in my newborn son's room, so the work had to be perfect. They came out and did that. more

The service call was conducted in an excellent professional manner 2/25/2010

I would like to commend Onna and George on their profession behavior. George was very knowledgable and helpful in his suggestions. Onna was unusually enthusiastic and was a pleasure to deal with even over the phone. Having conducted a Human Resources Management in the United States Air Force I would say that she is a tremendous asset to your company. Her position in your company should be secure. Additionally, based upon my experience, more influential positions should be offered her at the soonest opportunity. Very Respectfully Glenn Graber RESPONSE FROM AAA Electrical Services Inc: Glenn I wish to thank you for the glowing review of our team members Onna and George both are true assets for you our customer and AAA Electrical Services team. Our team is looking forward to resolving your next electrical project in the near future. Ed Juarez GM more

Blown Neutral 1/9/2010

I called AAA to see if they could locate and repair a blown neutral. I orignially had a "drive by" electrician put a band aid on it and it could have cost me and my family our life. I called in a panic because there were sparks coming from the "band aid" and I literally thought my house was going to catch fire. Ed showed up in a timely fashion, took a THOROUGH look around and located the original blown neutral. Ed explained the problem to me in layman terms, gave me up front pricing and completed the job. The service was very professional and Ed was just an all round nice guy. I would highly reccomend AAA and I will use them all of the time going forward. more

Friendly, professional service. 9/24/2009

I called AAA Electrical Service in an electrical emergency and they were excellent. Their response was quick and the technician they sent out was very nice and professional. They are very knowledgeable and, if they see something else that could be improved, they will make a recommendation. However, they are not pushy and do not make you feel like you have to have more work done. I would recommend AAA Electrical Service because their workers are professional and polite. They are a great service. more

Great Service! 9/21/2009

I called AAA at 10:15 Sunday night because one of the electrical circuits in our home had gone out. Ed actually answered the phone and made an appointment for the next afternoon. As promised, he called twenty minutes before arriving. Not only did he diligently search for a defective switch that caused the outage, but he completely cleaned up and put everything back together, including vaccuuming. We'll use him and refer to him in the future. more

Understood the needs and accomplished the work. 9/16/2009

I have known Ed of AAA Electrical Service for a while because he used to be a neighbor of mine. I had him do some work in my other house and am currently having him rewire the house I am in now. He was able to get on the job right away and get it going, which was important to me. There is still a little left to do, which he is finishing up. Ultimately, he understood the needs and accomplished the work. more

High-quality work and well thought-out. 9/16/2009

I have had 2 very positive experiences with AAA Electrical Service. I first used them in 2001 for a huge job installing new electrical in my 1929 house. I probably decided to use them because they were a longtime business in the community and I like supporting community businesses. The quality of the work that they did was good: clean, tidy, and everything worked perfectly. The outlets were not crooked, which is important to me because I have an eye for that kind of detail. They cleaned up well after themselves. So, when I needed someone recently to do the electrical work for my spa, I knew that I wanted to use AAA Electrical again. Fortunately, when they did the work back in 2001, I had had them put in some conduits under the concrete. As a result, I did not have to have any overhead cables installed for this recent work they did for me. I was very impressed with the thinking and logic of the electrician who came out to do the work. I wanted the minimum amount of ugliness in terms of things being out of the way and re-routed. We discussed how he would do it and then he would come back to me 30 minutes later with a better idea that he would run by me. It was the type of interchange that I appreciate. He was working with me as the homeowner and, because I am a technical person, I appreciated that he respected me and included me in the decision-making process. He was an excellent communicator as well as a logical thinker. In addition to doing the electrical for the spa, AAA Electrical also installed some lights, upgraded several outlets in my home, and did the electricity in a new, outside building that I have. To me, one of the most important things about their service is that they have people who can think, not just do. The quality of the workmanship and the components are far more important than the speed at which something is completed. Also, I appreciate that they do the work right the first time. Cynthia Kendall more

Fantastic company to work with. They go above and beyond. 9/15/2009

I decided to use AAA Electrical Service because I liked their professionalism and they seemed to be very knowledgeable. They took care of everything: They ordered the parts for the installation and came back when they were supposed to to do the work. They were very thorough, cleaned up after themselves, left no mess, and called back a back few days later to make sure that I was satisfied. AAA Electrical Service was a fantastic company to work with. They go above and beyond to make sure things are done right. more
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Editorial

  • Electrical technicians come to you to assist with electrical panels, remodeling, power outages, intercom systems and more.

  • 4/10/2007 Provided by Citysearch

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    Master Card, Visa, American Express
  • Neighborhoods:

    North Sacramento, Johnson Business Park
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