I called AAA City Plumbing because we were having a problem with the septic tank. Shawn showed up exactly on time and assessed the possible problem and possible solutions. He was honest and told me exactly what it would cost according to what he found as the excavation progressed. He had Alex help him and together they came up with the best plan to fix the problem once they knew what it was. They were a delight to work with and did exactly what they said they would. Very knowledgeable. I would recommend this company to anyone who wants excellent, reliable service. Good job, Shawn and Alex! Thanks!