I got a smog check at this vendor in November. Only after I signed the order form did I notice they took no checks and charged you a "fee" of $3.00 to use a credit card. By then, my car was "being tested"already so I couldn't change my mind and find a vendor who took checks/credit cards. They never informed me of their policy before they took my car in. I had to drive to my bank to get the cash and then they released my DMV pass test and billing notice to me. They were quite rude over the whole matter. To top it off, I noticed they had various forms on the wall including the Dept. of Consumer Affairs complaint form; however, the complaint form was purposely put in a plastic rrack near the celling (you had to be 6' 5" to even reach it). I pointed this out to "Charles" (the service tech) who laughed and said it was the owner's (Aaron Johnson) "little joke" and he barely reached up to grab a form (he's much taller than I am). Very unprofessional. Find another smog vendor, one that is honest about payment and is not so obviously devious. Avoid!
Cons: Courtesy, honesty, ambience, customer convenience