I recently got my car towed from Smyrna. I was NOT at fault, at all. I have a parking sticker, and I live there - giving me full permission to keep my car there. My homeowners association decided to get my car towed at 2:30AM. They do this when you don't pay the homeowners association, but they claim (earlier this year) that they will NOT be towing anymore. On top of that, they are not allowed to tow without giving me notice. I never received notice and I PAY my association fee.
I heard the tow truck outside my window (it faces the parking lot), so I looked out of my blinds and noticed that my car was being dragged out of the parking lot. Let me mention, my car is a MANUAL, which was in gear AND the parking break was engaged. And, my doors were locked. Tow companies are not allowed to go inside your car, even if its unlocked. He attached my car and dragged the 2 front wheels onto the flatbed (scrubbing the rear tires along the way). He did not put a dolly on the rear tires or anything. He literally just DRAGGED my car. I witnessed him doing this, as by this point, I walked downstairs and was in the parking lot. When he saw me, he ran to the truck and drove off very quickly.
Along with dragging the tires (with the ebrake engaged), my car has custom suspension and is much lower than how this car comes stock. Meaning, while dragging my car, he was dragging my rear bumper.
I immediately called the place, as the tow was in route, and told them was I JUST witnessed. They put me on hold, and then lied to me directly, saying ""He informed us that the rear wheels were on dollies."" .......THEY WERE NOT! I WITNESSED THE ENTIRE THING.
These people are low-lifes. Liars. And, the woman answering the phone sound like they're crackheads. They are extremely rude.