When I had them come put up a tent for my wedding, the people they sent in the truck looked like they were a couple of stoners or drunks or something. BOTH TIMES, 4 DIFFERENT PEOPLE !! I'm pretty sure that they damaged the tent when they were putting it up, but lucky for me, I paid EXTRA money for the "INSURANCE" they sell. They blamed the party for the damage of course though. Not to mention, when they were hauling the stuff out to the location in the back side of my property, they DROVE THE TRUCK on my FRESH SOD and grass seed, making HUGE RUTS in the yard, since the ground was all wet. They also drove over my footpath and broke 4 slabs, and offered to put dirt under them and try to level them back off. From now on, I will just buy whatever it is that I need, unless I find a more satisfactory company. I only gave them one star because the selection of items they carry is the best.