They often advertise excellent sale prices, and we shop frequently for crafts for myself and my children. Recently they had advertised a great sale but were out of the item that I wanted. It was special ordered for me and they called me when it arrived. They honored the sale price and even did me a favor and let me pay when I arrived late and they were closing up. They have excellent scented jar candles that we love, and many different craft ideas and kits for all ages. The associates are very helpful, although you often do better during the day since that is when many of the "experts" work.