Called these guys a few times since we've been in our new house. On one occasion it was a plumbing job and another the water heater. Both times they were very professional and did the job right the first time. They work very clean and don't tread the outdoors into your home. Their fees were about the same as other places so we were happy and didn't feel ripped off. They offer emergency service if you need them to come out right away but it's very expensive. They are very honest which and seem to care about the customer which is rare these days.