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A & A Heating Oil Co - 4 Reviews - 4625 Asbury Ave, Baltimore, MD - Plumbing Contractors Reviews - Phone (410) 325-2600

A & A Heating Oil Co

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4625 Asbury Ave
Baltimore, MD 21206
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(410) 325-2600
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Reviews

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( 2 )

Best

I am grateful that there are still real service companies in business like A & A Heating Oil Co. They are real people with real service. The laborers are respectful, courteous,...

Worst

They delivered oil and left, did not complete the job. When they were called I was told that if they push the RED BUTTON, and nothing happens. Their is nothing they can do. Meanw...

WORST CUSTOMER SERVICE EVER 2/11/2011

They delivered oil and left, did not complete the job. When they were called I was told that if they push the RED BUTTON, and nothing happens. Their is nothing they can do. Meanwhile I have 2 children with no heat. I will be letting the BBB know about this joke of a company!!!!! more

GREAT RATES AND SERVICE 1/6/2008

I am grateful that there are still real service companies in business like A & A Heating Oil Co. They are real people with real service. The laborers are respectful, courteous, and knowledgable in what they are doing. When a minor error was made in billing, A & A Heating Oil took pride in making sure the error was fixed and handled it with personal care. Because I realize that people can and will make mistakes, I did not become irate or impersonal, they guaranteed me a dicount for my next delivery. They are great in emergencies and the rates were very reasonable. Thanks A&A Pros: Rates Cons: Timing for delivery more

This company is ran by retards. Avoid them! 12/5/2007

Absolutely worst service ever! The operator took over 40 minutes to take the order, she spoke so little english that even spelling with first names did not help. They poured more oil then I asked (and charged me for it). They did not provide separate invoices for separate tanks despite me asking for it at least 6 times on the phone, and they are rude and incosiderate over the phone.\r Also, they called back to get directions to the house. Apparently , in this age of GPS they are not even equipped with a paper Map. Pros: cheap Cons: you get what you pay for: no service, bad experience. more

Great in an Emergency! 11/20/2007

I needed an emergency furnace cleaning this weekend because the furnace in the house that I rent was incredibly dirty. I had to shut off my heat because the furnace was producing soot and a small amount of smoke. My own oil company wanted to charge me $200 to come and ""diagnose the problem"" (which was, it wasn't clean), and then another $130 to clean it. I was then informed that they couldn't come and clean it until January which, would not be good since it is November and I had to turn off my heat. I called around to several oil companies, who either did not have emergency service, or you had to be a customer to get the emergency service. A&A picked right up when I called (~10pm Friday night), and was able to come on Sunday to do the cleaning. They did the cleaning at a reasonable price ($150), were very professional and did a great job. I will definitely use them again. Thanks! more
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Additional information

  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Frankford
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