This restaurant is one of the most unique and wonderful places I have ever come across. I am a regular at this place and see dozens of people all the time that I know come in more often than I and have probably heard three complaints in two years, including the previous review's writer. I watched the entire scenario play out. This woman and her friend arrived and asked to be seated outside, the most requested area of the restaurant. Being a Saturday night, this was hard to work around since she had made an INSIDE reservation. The owner was clearing tables as quickly as she could and the host was handling the seating, but this woman seemed convinced that she was being ignored. I walked inside later to find her saying horrible things to the owner about how she was such a awful business woman and did not care about the customers. I have never seen anyone so rude in my life. After stomping back out to her table, she whined to the waiter about needing a steak knife for her tenderloin, which is unheard of at this place. After the other owner came out to see why she could possibly need a steak knife, she sheepishly admitted that she did not need one. The owners work as hard as possible to make everyone feel important and leave happy and are some of the nicest people I've ever come across. This woman and her friend made the servers and other customers uncomfortable for hours. I received a chilling glare when passing by to take an important call on the sidewalk. At the end of the meal, the owner took her bill off the table and kindly asked that she not come back as she upset so many people. She argued for almost an hour about how ridiculous this was and continued to contradict herself as she lied about what she had said earlier in the night. She grew angrier and angrier and when she finally left, outside customers actually CLAPPED. Her server absolutely did not get fired, or even reprimanded. It looked like all she wanted to do was impress her friend...
Pros: Excellent atmosphere, Impressive Wine list, High quality food