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1-800-4-Clocks - 1 Reviews - 15 Vanderbilt Ave Ste 31D, Grand Central Terminal, New York, NY - Furniture Reviews - Phone (800) 425-6257


15 Vanderbilt Ave Ste 31D, Grand Central Terminal (at E 42nd Street)
New York, NY 10017
(800) 425-6257
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1-800-4-Clocks - New York, NY


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I placed an order for a clock as a wedding gift. After 6 weeks the wedding came and went and it never arrived. After 3 months the clock never came. Repeated phone calls were al...

Lousy customer service 9/22/2008

I placed an order for a clock as a wedding gift. After 6 weeks the wedding came and went and it never arrived. After 3 months the clock never came. Repeated phone calls were always the same story - I'll get back to you with an answer as to when it will be shipped by Monday. And another Monday came and went until I was able to cancel the order. The price of the clock dropped as I was waiting for it and I was not given the lower price. Meanwhile my credit card was charged the whole amount from the original date. I placed the same order with another company for the cheaper price and received it 6 weeks later. Still have not received my refund. When I sounded frustrated on the phone - the owner APPALLED why I would be upset. When I asked if a refund check was sent 6 weeks after the order was canceled the owner's reply was, ""I can look it up but it would take 5 minutes and I'm not going to do it."" I have been waiting almost 5 months for something I paid for but he was not willing to spend 5 minutes to correct the problem. LAZY owner with WORTHLESS customer service! Life is hard enough, save yourself the time and energy - buy your clock somewhere else. Pros: flashy website listing Cons: shipping and customer service more
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Owner Message

  • is America's Top Clock Shop! We are authorized Dealers for Howard Miller Grandfather Clocks, Hermle Clocks, Seth Thomas and Movado Clocks. We not only have a great Grandfather Clock selection, but also Wall Clocks, Atomic Clocks, Mantle (or Mantel) Clocks, Grandmother Clocks, and All Types of Antique Clocks.

    Please call us or drop by our Grand Central Terminal Location in midtown Manhattan. We also work with many Interior Decorators and Designers; corporate gifts and customized clocks are also a specialty. Featured in NY Times & The Today Show. Please call us or visit us soon!. Business Products:

    * Antique Clock Repair
    * Atomic Clocks
    * Chelsea Clock Company Timepieces
    * Customized Clocks
    * Grandfather Clock Selection
    * Grandmother Clocks
    * Hermle Grandfather Clock Selection
    * Howard Miller Grandfather Clocks
    * Mantel Clocks
    * Movado Clocks
    * New and Antique
    * Pocket Watches
    * Seth Thomas Clocks
    * Wall Clocks
    * Watch Repair and Service
    * Wedding Gifts

    Business Services:

    * Clock Repair (Including Those That Are Antique)
    * Watch Repair
    * Wedding Gift Registry
    * Gifts Registry
    * Custom Logo Clocks
    * Special Orders
    * Finding Specific Clocks
    * Interior Designer
    * Interior Decorator Referrals


  • Brand name grandfather clocks are always on sale from this company. Watch repair is also available.

  • 3/7/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon Closed ; Tue-Fri 11:30am-4pm ; Sat Closed ; Sun Closed
  • Payments:

    Master Card, Visa, American Express, Discover
  • Neighborhoods:

    Midtown Center, Midtown