I went in knowing somewhat what I wanted, had called ahead and knew what they had in stock, and needed some help deciding between a few different models. They made the new guy help me, and he was useless. First, assumed that I wanted the cheapest bike in the store (if I wanted a $200 piece of junk I'd go to walmart), and didn't seem to know why anyone would choose one bike over another. He was most concerned with the seat height, color of the frame, and whether they came with toe clips. Comparisons of the brakes, frame materials, geometries, bottom brackets and cranksets, anything important to me actually, were met with blank stares and made up answers (some of which were clearly false).
Pros: adequate selection
Cons: Incompetent salespeople