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14 West - 4 Reviews - 14 W Maryland St, Indianapolis, IN - Restaurants Reviews - Phone (317) 636-1414

14 West

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14 W Maryland St
Indianapolis, IN 46204
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(317) 636-1414
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14 West - Indianapolis, IN

Reviews

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I made reservations to dine at this facility well in advance and purchased a discounted gift certificate from a well known dining website. The gift certificate had several stipul...


Manager ruined our Valentine's Dinner 2/14/2010

I made reservations to dine at this facility well in advance and purchased a discounted gift certificate from a well known dining website. The gift certificate had several stipulations, but any specific dates with regards to when this certificate could not be utilized was not among them. Upon being seated, I informed the server that we had this certificate and politely asked whether or not it could be used on the promotional Valentine's menu or if we had to order from the regular menu. To which, the server replied that he was not allowed to accept these certificates on high volume nights (although at our 5 p.m. seating, the restaurant was only 10% full), but, even though we in no way requested, he said he would speak to his manager on our behalf. While waiting for the manager I had resigned myself to the fact that I was not going to be able to use the certificate and was fully prepared to pay the full price for my meal, but I wanted to highlight to the manager that there were no stipulations precluding use on specific dates or events and that I was drawn there under false pretense. The manager approached and did not let me or my wife speak. While he acknowledged that we did have a valid certificate, he commenced to berate us and treat us as if we were subhuman. After his tirade, he turned away and stormed off without so much as an apology or even goodbye. I would have loved to have tried the food at this establishment, but I expect a certain level of respect while dining at a place that wants in excess of $100 for a party of two. I will not be returning to this establishment based on principle, and I will be advising my friends and business collegues to avoid it as well. Pros: Server Brandon Cons: the manager needs a lesson in customer service more

Classical meets Personable 7/21/2008

The ultimate cross between that local charming hole in the wall but with the highest degree of quality, atmosphere, and refined choices. We were greeted by GMs, managers, the Chef and had a delightful chat and a laugh or two with our server, Michael. If you can't decide whether to charm that princess of yours with your favorite Indianapolis neighborhood type place where everyone knows your name, or impress her with the elegance of an animated chef who makes cooking his art form, this is the spot. Walk in for the first time and you're gushed over and made to feel like a beloved guest. \r \r Good variety on the menu. Winelist is longer than the walk from your parking spot (which is a measly $3 at the Circle Center lot immediately beneath it or there is valet). Outdoor seating with ambiance lighting and gentle fans. \r \r Try the passion fruit Champagne cocktail. It's delicious. Pros: Variety and service, no question. Cons: Possible traffic noise depending on downtown activities. more

Great food & service - but it's a secret 12/20/2006

We went there while shopping in the week before Christmas - thinking that the place would be packed, but there were plenty of open tables at 12:30pm. Good lunch menu - will be going back for dinner. Food was great and so was the service. Seems to be a secret - but can't be for long. Also, they have a room for parties if you are planning one. Right next to Circle Centre - much better than other choices in the mall. Pros: near shopping, great service, great food Cons: parking on the street or mall lots, a little pricey for lunch more
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Additional information

  • Hours:

    Mon. - Sat. 5pm - 10pm;Sun. 5pm - 9pm
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Central Indianapolis
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