Friends and I went to Raw on a Friday night. We were told it would be 45 minutes for a table and so we said we'd wait at the bar. After an hour, we still hadn't been seated. When we asked the manager, he thought we decided to eat at the bar. Since he realized now we didnt, he would seat another table and then, us right away. Another 30 minutes go by and nothing. In that time, the other group (which should be noted came in after us) was seated as well as numerous others. When we told the manager we were leaving, rather than an apology, he proceeds to tell us that we were the only walk-ins for the night and that he already told us there was a wait. Definitely an unacceptable response and horrible customer service. There are plenty of great sushi restaurants in the city and my friends and I will never go back.
Cons: Poor service by manager