I received one of the best massages at this spa. The massage therapist, Crystal, was very friendly and was truly concerned with my health and well-being. Their focus at this spa is total relaxation and wellness. They have also lowered their prices to make their services more available to a larger clientele. They are a small spa, so there is no relaxation room or changing rooms and lockers. But, what they lack in space, they make-up for, in excellent customer service. They have a nice little boutique area in their waiting room up front that has reasonably price products like Mychelle, Arbonne and Dr. Schwab, to name a few. There were also items that were discounted. Overall, this day spa is a nice little find in the shopping center in Rancho Penasquitos. I plan on being a repeat customer! By-the-way, Susan, who owns and runs the day spa, is very nice and accommodating. The previous reviewer may have caught her on a very off-day.