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Businiess name:
Grady Veterinary Hospital
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Review by:
Guest
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Review content:
In an emergency situation we recently brought our dog to Grady Veternary Hospital as it was the weekend and our vet was closed. Our vet left an after hour recording referring us to Med Vet, located on Red Bank Rd. We didn't understand at the time why we were not referred to Grady since it is much closer in proximity to both our addresses. After our horrendous experience at Grady we now understand why. There is no other way to say... we were robbed!
Because the staff at Grady felt our situation was potentially life threatening they recommended a surgery in the tune of $2600.00. If we were not able to afford it they offered us a credit card application. When it was clear we wanted to look at a less aggressive option, they agreed to keep the dog for the night in the event he should take a turn for the worse, and keep him hydrated with IV fluids. We would then transport him to our vet in the morning. Though I thought it was unusual at the time, I agreed to write a check for $500.00. They explained it was a deposit and we would then be reimbursed for any unused money when we picked up our dog in the morning
When my husband returned in the morning not only was he not reimbursed... they charged him an additional $100.00 and would not release our dog until he paid! We were charged $600.00 for a 9 hour stay that included two things we agreed to 1.) an x-ray and 2.) IV fluids. They clearly took advantage of a situation under duress.
SHAME ON THEM! I would strongly urge against using Grady Animal Hospital for you and your pet.
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