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Businiess name:
Queen City Auto Rebuild Incorporated
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Review by:
Frank K S.
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Review content:
I have used this company twice...(The work was done well) the after-care which they "pride" themselves on is less than stellar. In fact twice...two out of two...they failed to live up to their own code of Professionalism...I was told "come back we'll make it right". That should not be apart of the plan, do what you say you and your company say they will do, simple business. But as for rude behavior...NEVER would I believe that could or would be allowed. I stand on that, the front end people are AWESOME, KIND, Professional and Warm, you can tell you are a priority with them, the shop guys...Am not so sure they understand the meaning of the word Professional.....and I'm bi-racial...They need to be After-care driven...and sadly they're just are not. It sucks to be excited to pick up your car after an accident and its dirty and soiled, and hearing the same old excuse doesn't cut it. Frank K Sloan
425.802.8305
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