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Businiess name:
De Novo European Beauty Spa
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Review by:
citysearch c.
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Review content:
Worst experience ever. bought two groupons and appt times were moved on both occassions twice without my authorization and then they have the nerve call me saying my groupon was null and void because I missed the new appt time. WTF?! The first time it happened, I figured... you know what... the deal was so good, I shouldn't complain. Second time it happened, I was furious. They are taking advantage of the situation. If you whole-heartedly want people to take advantage of the offer and spread the word about your business, treat them with respect and like all customers. I have had a spa experience this terrible! This really discourages me from exploring new spas and using groupon to do so.
Pros: None
Cons: No Appt Reminders, Moved Appt without notification twice
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