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Businiess name:
BMW Of Alexandria
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Review by:
Blair C.
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Review content:
My most recent purchase of a new car from BMW of Arlington was HORRENDOUS! The car had issues from before we even drove off the lot, their attempts to fix them created more issues and for the first 24 days we owned the car, they had it for 21 of them. We are still trying to make the car right after six long weeks and throughout this ordeal the dealership has been the singular worst business I have ever had to deal with. I should add that the decision to file this complaint was not arrived at easily. I have worked with this dealership and this client advisor for over ten years, having purchased myself 6 cars there in ten years and having personally helped or arranged for the sale of over ten other cars for closer friends and colleagues. I believed and trusted their words on the date of the sale that they would make this situation right and believed in that until I picked the car back up on July 1. This is when I started to realize they were not being honest and were being downright deceitful.
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