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Review content:
We took Bailey to VSH on March 28, 2010. After examination by the doctor, he told us Bailey had paralyzed vocal cords and would need surgery or have to be euthanized. We admitted Bailey and was required to pay $3,000.00 up front.
Bailey had surgery on March 29, 2010. The surgeon came out and said he did fine. He told us that Bailey could go home on March 30th.
We were in route to pick Bailey up on Tuesday morning, March 30, and received a phone call from nurse saying that Bailey had a bloody stool and a Flaming UTI. She told us she would be sending home more antibiotics than initially planned. I was concerned but she didn't retract discharge. When we arrived Bailey didn't look well, but we thought it was because all he'd been through. We paid an additional $228.00 and took Bailey home. He was barely able to walk to the car and was regurgitating green mucus, but the nurse saw this and said it was normal.
When we arrived home Bailey was not ambulatory. We carried him in the house and he was still regurgitating green mucus. We got him to his bed and he was not doing well. We called VSH and spoke with the nurse. The mucus production was getting worse and Bailey was unresponsive and breathing shallow. She told us to get medication and nutrition in him asap. The situation continued to deteriorate and we called again and told the nurse Bailey was not doing well and we were not able to get medication or nutrition in him. I knew he was in trouble. She then told us to leave him alone and let him sleep, which contradicted her earlier instructions. We started to panic and I felt like Bailey was dying. We called again and told the nurse Bailey would have to get antibiotics and nutrition via IV because he was too sick at this point. She told us we could bring him back, but they would try and give him pills.
We knew we couldn't take him back there and called the NC State Veterinary Hospital. We arrived around 3:00 pm and Bailey had to be carried in on a gurney. The doctor examined him and told us that Bailey had severe pneumonia, a temp. of 104.5, sepsis (deadly infection of the blood) mega-esophagus, a complication from the surgery and was dehydrated. She said the next 24 hours were crucial and didn't feel Bailey would survive. She said she needed to do further testing. We went to see Bailey and left.
She called that evening at 8:00 pm and told us Bailey was too sick. The only thing they could do was put him on a ventilator, but gave a grave prognosis of only 5% chance of coming off. We went over and after speaking with her again, had to make the decision to euthanize Bailey. It about killed my whole family.
Bottom line, Bailey was discharged from VSH and had to be euthanized the same day, hours after discharge. To date, they have never once shown any compassion. My attempts to meet with the hospital administrator/partner were declined. VSH does not care about the patients, they care about money. The NC State Veterinary Hospital was wonderful to us and they truly care about their patients.
We have since discovered that VSH withheld medical records from us and from the vet school. They are about getting your money, and if things go wrong, covering up their mistakes. There is much more to this story, but I only have so many characters.
Pros: None
Cons: They are all about money!
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