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Businiess name:
Andaz San Diego - a Concept by Hyatt
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Review by:
citysearch c.
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Review content:
Very trendy fashionable spot. Threw a party here and was very happy with the look and feel of the venue. Great potential.
However we did feel ripped off. We paid a per hour / per person drink price. A waitress approached me and four guests when I arrived and we ordered drinks. We still did not have them over an hour later after we spoke with three other staff including a manager, bouncer and server. The manager was not apologetic and reminded me that we were paying by the hour, not the cocktail. That wasn't at all relevant at that point, I just wanted any drink, even a soda would have been nice. I was finally able to obtain my first drink an hour and twenty minutes into the party. This was a large party that filled the roof deck and it was embarrassing not to be able to get a drink. The bar was open for us but they made the drinks ridiculously slowly so a long line formed. It is definitely better to pay per drink here at this was obviously a tactic. As a host I needed to greet people and chat so it was impractical to stand in a long line or chase the staff for a drink as my own staff ultimately did.
Pros: beautiful setting
Cons: very poor service at a private party
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