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Businiess name:
Brides By Demetrios
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Review by:
Laura M.
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Review content:
One of my bridesmaid came with me to Demetrios to look at bridesmaid dresses . We were told by the people at the front desk that someone would help us , it was at least 20-25 minutes before we were actually helped.
I scheduled an appointment for our next visit. When we arrived our sales person we scheduled with was helping someone else. We had figured that with an appointment someone from the store would be with us through the process however this wasn't the case. My bridesmaids tried on several dresses themselves and came to a consensus. We finally found our salesperson again and asked her to measure for the dresses. After the measurements were taken, the bridesmaids were waiting out in the front reception area. After about 10 minutes, the salesperson motioned me to the front desk . She started pointing at one of the sheets with the bridesmaids size measurements and explained that the dress size for that manufacturer was not available and she wanted me to tell my bridesmaid that they didn't have a dress to fit her but then the salesperson mentioned that there was a possibility if they altered the dress however they would need to speak to the seamstress.
I had waited a week before calling our salesperson, she was not there and I had to leave a message. I inquired with the front desk receptionist and was told that their seamstress was out sick and the other was out of town. After leaving a message, I did not receive a phone call. I followed up a day or two later with the salesperson and she told me she had my information and she said she would call me after she had spoken with seamstresses about doing alterations to the dress. SHE NEVER CALLED ME BACK.
Also, one of my bridesmaids was out of town and was going to provide her tailor her measurements. She call Demetrio's and asked for them and was told that she couldn't not get this information over the phone according the the manager Mary Grace.
In the end, we went to another shop that had the same dress and THEY CAN MAKE THE ALTERATIONS to have the dress fit one of my bridesmaids.
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