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Businiess name:
ABC Home & Commerical Services
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Review by:
Guest
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Review content:
I live in a gated neighborhood and our HOA uses ABC to maintain the landscaping on our property. I washed my car on my driveway and the person blowing the leaves down the street was at the end of my driveway at the time. I went inside for about 10 minutes and came out to the same guy standing on my sidewalk about 4 feet from my wet car blowing dust and leaves all over the side of my just washed vehicle. Because it was still wet the entire side, top, hood and windshield were covered with dust. I called ABC and got a return call from Juan who said he managed the group on site at our property. I explained to him what happened and he questioned that this actually happened and literally said “I don’t know if this actually happened” as if I am in the business of calling landscaping companies and making up a story like this. I couldn’t believe he said that but when I explained to him that I took photos of my car and told him that I have multiple video surveillance cameras on my home and that two of the cameras recorded the entire incident he couldn’t back track his statement fast enough. He then offered to have my car washed and I told him that I wash my car myself and that I had already re-washed my car so I wasn’t interested. That was all he offered and when he could tell I was put off he said “what do you want me to do?” I told him that it isn’t my responsibility to tell him how to make the situation right because I don’t work for ABC “it’s your responsibility” but he had nothing else to offer. I called the office back later and spoke to an office manager and she said that “she had contacted our HOA and they told her that they shouldn’t talk to me about their work on our property.” My HOA has nothing to do with my vehicle, but this was clearly their way of trying to excuse themselves from dealing with what happened. I told her I would provide pictures and video of the entire incident and that I could send the pictures via email now and that I would download video from both cameras to a thumb drive and ...
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