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Businiess name:
Animal Medical Center Of Wyoming
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Review by:
citysearch c.
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Review content:
This hospital started to be my dream place to take my dogs. I usually take my dogs to be boarded every week just so they and I can have some time apart and for appointments as well as for trips or events I may have planned. I took my dogs there every week for almost a year and I started to notice things little by little. The things that concerned me was that sometimes The staff would say one thing but yet do another and these were small things at first. Then they begin to do things on their own like treat my dogs without my permission and when I arrived to pick them up I would have charges of things that I never approved of or even knew about.They did this so many times that sometimes I would refuse to pay because I felt it just wasn't right. Recently, I called them knowing my dog was in the need of a fecal test but I explained that we had an emergency and I would do it at my convenience when we returned. The nurse had no problem and told me not to worry about it and that everything was going to be fine and just my regular charge was going to be added. I boarded them and we went on our way but upon our returned all of a sudden we had 3 different charges that was added without my knowledge and I was livid mostly because the nurse I talked to lied and try to say she told me but I must of been to distort to hear her. How dare them try to put that on me when the fact was they did it on purpose and had the nerve to say that one of the things they did was a requirement but I knew better then that because I made it a point to know since I bring my dogs each week. They also gave my dog an un-approved shot which made her sick so now they needed to bring the doctor in and of course all this was added up charges that was added to my bill that I refuse to pay. Listen I don't want to say all the staff is bad there because there were some that I truly liked and will miss but if you decide to board you better be careful because that's where they think they have the right to do whatever they want to your dog at their discretion then lie to you and make you think they had no other choice which is complete bull crap. I have now recently changed vets and they are now holding on to my records as if they think I'm so desperate that I will pay just to get them. But sometimes you just have to stand your ground against something you know is right. I don't recommend this place at all especially for boarding, they over charge and may seem like they care about your pet (and don't get me wrong some of them really do) but I can guarantee you that money is the top bases of most of their caring.
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