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Businiess name:
Town & Country Mart
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Review by:
Guest
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Review content:
Very dissatisfied with the whole organization ... Brought a lawn mower in for service & was told it would take 1 week, it took over 2 weeks, after numerous calls and promises (1st disappointment). They worked on the drive system (Belts & Pulleys). Picked up Mower used it for 15 minutes and the Clutch and pulley came off damaging the clutch. I of course took the mower back to fix the damage (big mistake). The service department said yup the clutch was damaged, needs to be replaced and I would have to pay for it. I said are you kidding me! Talked to upper management and they told me things happen and it’s most likely a coincidence and they let the service department handle it. They obviously do not stand behind any of their work. There are a lot of choices out there and I’ll NEVER be back! YOU HAVE BEEN WARNED!!
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