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Businiess name:
Firestone Complete Auto Care
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Review by:
citysearch c.
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Review content:
Courteous (albeit incompetent) front desk help, open on Sunday, and they overcharge for service/labor, took twice as long to get done as was quoted.\r
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I went to get my tire patched/plugged (a single nail through the tread - fairly new tire so no need to replace). After calling half a dozen places, this was the first who actually answered their phone (it was a Sunday and most shops were closed). While I feel they priced the replacement items fair (6 bucks for the plug and the little metal things to balance the tire), the $19 bucks they charged for labor made me feel like i was *insert abusive language here*. They also stated it shouldn't take more than 30 minutes when I walked in, and it ended up taking a little over one hour.\r
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I am very displeased, and will not go to that shop ever again. While i could excuse the time it took to get the job done (Sunday & probably limited mechanics available on staff), there is no justification for overcharging that much on such a simple procedu
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