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Businiess name:
Lausch's Moving & Storage Inc
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Review by:
citysearch c.
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Review content:
I WOULD NEVER RECOMMEND THIS MOVING COMPANY!\r
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NOT RELIABLE: Grossly underestimated hours and resources for packing my house, placing household goods into storage, and delivering household goods to new home. This resulted in a significantly higher number of pack hours cost to me, rearrangement of my work schedule, and also the company's use of my own purchased boxes without crediting my account.\r
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NOT PROFESSIONAL: Expensive framed art was literally thrown into boxes without packing material causing damage to artwork that has endured many previous travels without damage. Threw hundreds of candy paper wrappers into boxes packed with kitchen articles. Handled grandfather parts with bare hands rather than gloves. Covered up the large scratches that they had created in my newly finished oak floors by placing furniture over the scratches. Failed to return my telephone calls and letters reporting the extent of damage to my householld goods. On one rare occasion, the co-owner spoke to me over the telephone and proceeded to make excuses for his employees. He indicated that he hired many young men who are more interested in ""getting back to their girlfriends than moving furniture.""\r
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CARELESS AND LACK OF EXPERIENCE: Packaged expensive china goods beneath cooking glassware, resulting in breakage of china. Attempted to bend curtain rods ""back into"" place after bending them in the move. Failed to cover floors while moving household goods into house. Every piece of furniture was scratched; several fine furniture pieces were gouged below both the stain and finish layer. Hardware for my daughter's bed was bent, rendering it useless for securing my daughter's bed.\r
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LACK OF INTEGRITY: Failed to answer to my claim for damage to my household goods, which included damage to fine furniture, china, and expensive children's furniture.
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