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Businiess name:  Accu-Wrench Automotive
Review by:  citysearch c.
Review content: 
I called the Clemmons NC store to get a price on a starter for my car.\r They first asked for my first name, then my last, then my phone number, then...\r After they asked for my last name I said I just want a quote on a part. I was told they need this info to do a quote...since when do you need name, number, address, etc for a price on a starter (when they are building a database for junk mail and spam of course.)\r After several questions I said ""I just want a price on a starter"" I didn't swear and I wasn't rude. In fact, I think I even chuckled at the absurdity of it all.\r The person on the phone (I think his name was Matt) said ""I'm sorry, you might be better served by another parts store."" and then hung up.\r Hung up on a reasonable, customer with money to spend?!?!?!?!?!\r All I wanted was a price for a starter , not the opportunity to serve up all my personal information to a keyboard jockey playing at being a customer service rep.\r Just a stupid way to run a business.\r If they didn't want to sell a part without installing it (I don't know if that's the case) then they should just say 'we don't sell parts retail without installing."" That's no problem and I can understand that. \r But this was just dumb. Pros: Don't know, they hung up on me for asking a parts price Cons: You mean, besides the fact that they hung up on me for asking a parts price

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