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Businiess name:
Nob Hill Spa-Huntington Hotel
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Review by:
citysearch c.
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Review content:
I had a facial at this spa about a year ago and not only was it terrible - the worst I've ever had but when I complained upon checking out (which I have never done before or since that time) they couldn't have cared less, they said we'll give you 10% off - 10% off, not one person cared to hear what the problem was! The therapist was running late and proceeded to rush through my facial - every step was uncomfortable until finally the massage portion! ... which lasted all of 1 or 2 minutes then back to the rush and pain. I tell everyone I can not to waste your money here. The women's locker room was small and cramped. I left my name and phone number, they had every opportunity to try to fix the problem and they did nothing.
Pros: can't think of any
Cons: painful facial, rude therapist, zero customer service
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