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Businiess name:
Spa Roma Urban Dream Spa #3
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Review by:
citysearch c.
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Review content:
I just moved to Milwaukee and wanted to go to a spa to relax and pamper myself. Spa Roma is an exquisite looking salon. I got lost trying to find it and the owner of the spa was very friendly as I called frantically every few minutes for directions.
I have to admit - I'm a spa junkie. I usually spend a day at the spa every month and I've gone to many of the big named spas across the country. Although not at the level of a Burke Williams, Spa Roma is pretty decent. I chose the spa because they specialize in using Dermalogica products, which I've used for the past year. The young woman who did the facial did not do a great job. I know my skin - the good and bad - and asked specifically for extractions in certain areas. She did not extract in those areas and tried to upsell me on products that I do not use (which I kept explaining to her).
The massage was great. Although she was fresh out of massage school, she did a great job. The mani and pedi were really good as well. The woman who did the mani and pedi was inviting, warm and funny. We had a great conversation and I'll definitely go back to her for my next mani and pedi.
I did feel rushed from service to service. The spa is absolutely beautiful, but there was no time to enjoy it. I felt that as soon as my service was over, I was quicky ushered to the next treatment room with no time to relax.
At the end of my service, the owner was not as friendly as she was at the beginning of the service. Something must have happened to upset her because she went from being nice when I arrived to rude when I was leaving.
Overall, it was a decent experience. I will definitely go back to have a mani and pedi from Monica. But I'll have to find another Dermalogica spa for facials. And, I may go back for a massage as well.
Pros: Services won't break the bank, beautiful ambience, Sunday appointments available, very accomodating to last minute appointments
Cons: Young, inexperienced staff, No time to relax between services - felt like an assembly line, parking is horrible, had to walk in spa flip flops in 20 degree snow to get to my car
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