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Businiess name:
Haller Lake Children's Center
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Review by:
citysearch c.
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Review content:
I wasn't so impressed with these folks. First of all, if you're thinking of having them watch your children, have them confirm whether any deposit that you make is or is not refundable. We paid them a $200 deposit to hold a space for our child, and later found out that we could not send our child there. We asked for our deposit back, and they told us that they would not be able to refund our deposit. Perhaps that is reasonable, but nothing we signed or were told or were given ever mentioned that deposits were not refundable. I found it very bothersome that numerous letters to their management and even a letter sent via registered mail to their owner, based out of their facility in Bellevue, regarding our deposit, were never returned. Can't really recommend this place at all, just based on their management's lack of response.
Pros: Good ambience, children looked happy and bright, clean facility
Cons: Management just came across as not straight forward, didn't return calls, letters etc.
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