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Businiess name:
Hallmark Manor
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Review by:
citysearch c.
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Review content:
This place is BAD! My 88-year-old mother was placed there to rehab after hip replacement surgery. 10 days into the rehab, she's lying in bed in extreme pain. Standing at the foot of her bed I notice that the bed appears to be not level, the mattress is crooked from the midpoint to the top, she is tilted up onto her right side/hip. She's not able, at this point, to reposition herself. I crying from pain. I call a nurse/aid, show this to her, ask if this can be fixed, her answer was, ""maybe tomorrow."" I repeated back, ""maybe tomorrow?"" She said, ""Maybe?"". Knowing how upset I was she left and a maintenance person appeared. He told me that he couldn't fix the bed or mattress because he was leaving his shift for the day. I said, isn't there somebody who is replacing you. He said, ""No."" This being a Friday, I asked, ""is there someone on duty over the weekend. Ne said, ""No, only for emergencies."" I began to take pictures, and asked the maintenance person to tell me that again while I record him. He quickly left the room. I finally was able to get their attention and three men appeared (2 maintenance people). They fixed the bed, straightened the mattress, and positioned my mother so that she could lay flat on the bed. It's no wonder that she had been asking for more pain meds.
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