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Businiess name:
Urban Oasis Salon & Spa
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Review by:
citysearch c.
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Review content:
My friend got me one of those circle gift certificates for my birthday and we went together. I made an appointment earlier in the week for a pedicure and a waxing. We arrived ten minutes early only to be told that both of our ladies were running late. My friend's hairdresser showed up in fifteen minutes, but 40 minutes later my lady still wasnt there. Not only did no one offer me a drink or ask me if I was ok, but I could hear the workers laughing. Finally the lady at the desk earlier came by and asked me if I wanted to reschedule, but still didnt ask me if I was thirsty or offer to let me know if the lady was even coming. Another 20 minutes later my friend's hair was done. During the time another girl walked in and was waiting for the same woman. Finally the hairdresser called the lady I was supposed to have and found out she just pulled in! She then preceded to let the girl who arrived after me to go first explaining that my appointment would take longer! She suggested my friend and I got eat lunch! I left very upset. We went back after an hour for my appoinment only for me to wait another 15 minutes. My friend went searching for someone because no one was at the front desk, on a saturday. They went to get my lady. I finally got into the room to get my waxing only to be told she couldnt do it because my hair was too fine. I have had many waxings before without a problem. I said fine and then the woman preceded to take another 20 minutes to gather her belongs for my pedicure. Instead of having an actual pedicure station I was given a footbath you can buy at Walmart to put my feet in. I am going to school for massage therapy the footbaths I make myself in spa class are nicer then this. My pedicure then lasted an hour and forty minutes. During which I heard about all the places this lady was fired from and quit, how dirty she thought the spa was, and about her candian friend who got pregnant on a one night stand. I will never ever go back even if I was paid.
Pros: nothing
Cons: everything
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