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Businiess name:  Sonoma
Review by:  citysearch c.
Review content: 
This is my first review of a restaurant ever. But this experience was so uniquely bad, I had to spend the time to pass it on. I was alone having a meal at the bar, Wed. 6JUN07 around 8:30pm, the restaurant relatively empty, and the owner (I later find out, Pierre Bader) comes in, sits at the bar two seats away, and proceeds to spend the next HOUR venting about how bad a server and their manager performed at some VIP event he just came from (presumably at his other restaurant or an event he catered),...in the foulest language, literally every third word being f...this, or mf...that. Not once did he acknowledge my presence (I could have leaned over and touched him), or even ask about my meal. So, 1) he's having a business meeting in front of a customer, 2)using language that only a sailor can be proud of, and 3)speaking it to his female manager, Briana, who had to listen to it for over a half-hour. The rest of the hour he vented to his chef, Tim Groody, who came out and sat ONE seat away, (and also never asked me about my meal). And all the time PB's going on about how employees need to care, and how important the customer's experience is!!! I feel sorry for the employees, who seemed to have the role of doing nothing but mollifying this clueless owner, (evidently someone was to be fired immediately) but please Charlotte, don't eat there. Support someone less self-centered. (Oh, yes btw, Tim, the food was very good, thanks for asking.) I didn't say anything then on the fear of getting into some sort of argument. In this effort, I've learned that Charlotte doesn't have a good venue for restaurant reviews. So, the editor of the Charlotte City Magazine asked for a copy of this review, as well as the Charlotte Observer. If this prime example of owner narcissm ever reads it, I only hope something sticks. (MORE: I actually went to Tavern 100 first, (also owned by U-Know-who), ran into the dirtiest bar I've ever seen. No excuse even if they assumed no more biz at 8:30pm. Pros: Food's good but read my review. Cons: Please read my review re: the owner.

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