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Businiess name:
Northwest Personal Training
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Review by:
citysearch c.
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Review content:
I found this place to have very bad manners. On my very first appointment there I called up 8 minutes late and told the lady I was lost. I was really only 2 minutes away but it turns out the lady on the phone was the massage lady so MAYBE she could have given me the time I was late for the massage just this once. But not only that... I overheard her take another massage appointment beginning at the exact same minute mine was supposed to end. I thought, how is she going to clean the room and prepare. There is only ONE massage room. IN the end, I got a one hour massage and had paid for a 1 1/2 hour massage. I complained to the manager and got a free 15 minute massage because even though I was 15 late She still quit 15 minutes early and they couldn't explain that away. I mean honestly... when you first do business with a new client, isn't it better to give a little instead of being so unfriendly?!?!
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