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Businiess name:
Collision Works
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Review by:
citysearch c.
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Review content:
I don't typically write reviews but my experience at Collision Works was so bad I felt the need to warn people. My car was brought in and give an estimated completion date of one month. While I felt that this was a long time I knew there was a lot of damage so I accepted the time fram. I received little to no communication from the body shop for the entire time my car was in the shop. I found out later that there were times my car was just sitting waiting on parts or for ""the window guy"" or ""alignment guy"" to get there and look at it. \r
\r
On the day my car was supposed to be ready I had to call them and was told that it would be ready in two days. Again, after not hearing anything from the shop I called again only to be told that it would be another few days. Each time, they said they were waiting on parts or insurance or they had to get someone else to come in or take my care somewhere to get other work done. (Why don't they have those people there already). Long story short, this occurred multiple times, so two weeks after I was told my car would be ready I called again and told them I would be there in person to make sure the final steps got taken care of that day. Had I known that this was going to happen and that I would be without my car for six weeks I certainly would have take my car somewhere else. I will never bring anything to this shop again and would not recommend it to anyone!
Cons: Poor communication, not accurate in their estimates, poor timeliness
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