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Businiess name:
Pipes Plus
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Review by:
citysearch c.
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Review content:
To start off...this place has pretty decent customer service, I will give them that. I've been 5 times, and haven't had a "bad" experience, most of the time its been ok. They dont go the extra mile...like most hookah lounges in Austin and my only complaint is that its so small and uncomfortable that I'd rather go down the road to Bubbler's and pay a little more for equal...if not better customer service, WAY better music, AND a lot nicer environment. Pipes Plus is great if you dont mind settling for second best. I'd probably go back if it was the only option, but that's the problem...pipes plus is always packed because with barely 1500 sq ft, and only 5-6 tables to sit at so I never stop to even consider them anymore.
Good job on the customer service...but wake up and get with the program. There's such better potential than what they're showing. Its obvious they're just comfortable with the way things are.
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