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Businiess name:
Queen Jane Day Spa
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Review by:
citysearch c.
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Review content:
I DO NOT RECOMMEND the massage services at this day spa to my family and friends.\r
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we were on vacation/holiday in New York a few weeks ago (May 2011) and my husband suprised me with a Mother's Day spa special at Queen Jane Day \r
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Spa. I had a TERRIBLE TERRIBLE and EXCRUCIATING experience, and I DO NOT RECOMMEND QUEEN JANE day spa to ANYONE who wants to be pampered.\r
The special entitled me to the ""swedish massage"" and manicure and pedicure for $119 + taxes - not exactly a bargain. However, it was a gift from \r
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my husband and I was ready to be pampered.\r
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The ""Swedish massage"" as demonstrated by the massage therapist was a ""superficial"" massage as she explained to me - barely touched my skin. She \r
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was desperately trying to upsell the ""deep tissue massage"" for ""only $10 more"". I chose the upgrade option as I needed a ""real"" massage. \r
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This therapist is the most useless therapist I have ever had - when using the hot towels to clean me, she treated me like I was a child being \r
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scrubbed, with little care to my comfort level. She threw the towels on me and was so rough I almost yelled out in pain. \r
The massage itself was even more excruciating and horrific. She had no idea how to give a massage. I had considered either asking for another \r
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therapist, or just leaving at that point. I didn't want to be rude so I did neither but endured the AGONY of her touch.\r
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She then proceeded to ask me am I wearing makeup. I told her ""yes"". she then asked me how a I feeling. Not really sure what she was leading, I \r
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told her ""fine I guess"". She then said ""in that case I won't give you a head massage"". Well I was speechless after that. \r
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Her techniques are staccaoto and inconsistent. Her mannerism - that's another kettle of fish all together.\r
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While doing my nails, the girls asked me how it was. I was so upset I told them the truth. they were sympathetic towards my experience, and \r
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advised that I send an email to the manager/owner regarding my experience as they thought it was unacceptable as well. \r
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In the end I didn't send the email as I was too upset, but my husband did contact Margie to express his disappointment as he had specifically \r
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bought it as a gift for me. This is the WORST day spa and massage I have ever had.Not to mention Margie (the manager or owner) couldn't even be \r
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bothered to respond to my husband's email to advise how disappointed he was - particuarly that he bought it for me to be pampered and looked \r
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after. \r
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