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Businiess name:
Bella Notte Chicago
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Review by:
citysearch c.
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Review content:
Awful, awful service, thanks to the ?owner? Ramon Aguirre who I earlier thought was the manager. I took my husband there to celebrate his 40th birthday. Upon arriving I asked the person who I thought was the manager if they could do something special. He mentioned adding a candle to my desert of choice. After getting the bill there was stinking $5 charge. I questioned Ramon about the charge very nicely, (thinking it was an honest mistake) only to have him respond very rudely without even looking at me ?I run an establishment and we are not in the business of giving away ANYTHING free.? He went on to ask what I did for a living and if he came into my business and said it was his birthday, would I give him something free. Oh, did I forget to mention my bill was well over $200. He was EXTREMELY rude, condescending & mean. I tried to explain that he should change his response so customers would know there will be a charge. He then replied ?I?m sorry YOU assumed you would get something free.? He didn?t understand that at the end of the day it?s not about $5, but about how you respond to customers. He didn?t care about my business
Pros: Remote Location
Cons: Owner is EXTREMELY rude
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