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Businiess name:
La Serenata
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Review by:
citysearch c.
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Review content:
We waited at the bar for 20 min. I asked the waiter and the manager, if we could order some drinks. They said, in a bit. 20 min later, still no drinks! by then, our table was ready. Another 20 min went by, no one even came to our table!!! In frustration, we left. But this is what really is priceless...on our way out, the manager called out to us and said, ""thanks for coming!"" she knew that we had not been served AT ALL, and didn't even apologize! When we confronted her and told her that we didn't even have a drink order taken after 40 min of waiting, she said, ""oh, well, thanks for coming."" Her and the hostess were doing NOTHING. The management failed to pick up the slack and then didn't even bother to apologize! Bad reviews about their Santa Monica location apparently applies here too!
Pros: Decent food, inexpensive
Cons: Rude staff, Valet takes forever
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