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Businiess name:
Alexander's Italian Restaurant
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Review by:
citysearch c.
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Review content:
I live near this restaurant and FYI--it changed hands for those who haven't been there in a while. What a difference a couple of years makes. The management was exceptionally rude to us when we voiced our concern about the food, poor service and new management policies. I could not understand the reason for the huge discrepancy in food and attitude from one visit to the prior visit--until I found out that it had been sold. In short, the place that I liked is gone. On another occasion, I sat to eat and was greated with the smell of stale air and plastic. The restaurant could use a good cleaning and airing out as it smells musty. The waitress was unfriendly and when our pasta was overcooked, we were told that it would not be redone. The parking lot is often empty and when I asked management to deal with my poorly cooked meal, she claimed she had other customers. WHERE/ The bathroom was dirty, especially on the floor in the corners, and smelled of urine. There are cobwebs on the decorations in the dining room--probably because there isn't that great a turn over. The pasta was limp and the sauce was mediocre. The most unfriendly restaurant crew I have ever met. Limited desert menu--and the cake was bland and dry. A terrible experience. I regret that I can't find one positive thing to say about this place.
Pros: parking lot always has room
Cons: cleanliness, stufiness, lack of management's response to concerns
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