Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Westbury Animal Hospital
|
|
Review by:
citysearch c.
|
|
Review content:
When I first called because my cat is ill, the lady who answered the phone at night was superb! She was friendly and caring and answered my concerns. I loved the customer service! I came in at the break of dawn to drop off my cat and the lady at that time, also, was amazingly courteous and helpful!\r
\r
Then I got the phone call from my doctor. He explained to me what was going on with my cat, which was great. But due to the costs I didn't think I could afford at the time, I tried to discuss alternatives with him that maybe I can do at home. I felt like he was pretty pushy about me doing it the way he wanted it done. Almost like I didn't have a choice in the matter. I was very uncomfortable. I called back a few minutes later to ask a question and the receptionist, (a different lady, by now), was not knowledgeable about what was going on in the clinic, it seemed. And to top it off, when I came to pick up my cat, I had barely walked in the door and I could already feel her unfriendliness!\r
\r
She didn't even say hi or can I help you! She just stared, then said ""yes?"". No smile, no good customer service... nothing. The doctor met me and again, I found him pushy about his way. Also, he was obviously in a rush, and it intimidated me from asking him any questions. He didn't even glance down at my poor cat, except to show me how to administer his medication and fluid! When he was done explaining the procedure, he didn't even look me in the eye or shake my hand or anything! No formal good-bye that you would expect with that setting. Anyway, just wanted to share my experience.
Pros: parking
Cons: please see what I wrote on my experience
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|