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Businiess name:  Satay
Review by:  citysearch c.
Review content: 
I had such a disappointing experience with this place last night, particularly with the manager, Juan, who showed an astounding lack of customer service and rudeness I haven't seen in a long time. Had never been here, but found it to be close to a friends house for a quick meal before we both had to be somewhere else. I called an hour and a half beforehand so my food would be ready for pickup. I was on time; they had forgotten to make my food. My ""3 more minutes"" from the manager who was rude from the beginning, turned into 10-15 minutes - that's fine - the interior is beautiful, and the food coming out of the kitchen looked amazing (from too afar??).. so I'm excited. I stayed in Thailand for a while, and know good and bad food. Juan tightly knots the small containers in a plastic bag before I can stop him (to make sure all my stuff is there as a general rule with takeout) I attempt, he repeats my order, I say yes, he says ""yes, it's there"". There is a line behind me waiting on service, so I go. I get down the street with little time to eat, and I cannot believe the portions in my bag. For $11/entree, I assumed I would be getting two meals out of one. I thought the rice thrown into the small box, and the small spattering of noodles in my friends box was really a joke. really. We were in such a hurry, though, I couldn't go back and be irate as I was feeling. I ate my terrible green curry in one small bowl, (WHO skimps on white rice and rice noodles??) in one quick sitting. I was still hungry, and I was super mad. I called when I got home, exactly an hour later, but Juan didn't return my call for 30 minutes. He assured me that the portion size of takeout was the same that's served to the tables, he was extremely rude and said that too much time had passed between me leaving with my food and calling - though I wasn't asking for a refund or anything... he was just being defensive and accusing me of lying! DON'T SPEND YOUR MONEY HERE. Pros: ambience is beautiful if you're just wanting somewhere nice to sit. Cons: service, taste of food, service, service, service, taste of food

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