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Businiess name:
Pep Boys
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Review by:
citysearch c.
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Review content:
My wife and I broke down near Madison, TN on the interstate. The wrecker driver just happened to know of a place to tow us. It ended up being Pepboys. I had seen the occassional commercial, so we thought what the heck. MAN, talk about a rip off. We asked for enough repairs to get it back to our hometown. It seems water from a leaking hose was spraying on the ""timing belt gasket cover"". So, after it was over I had all new belts put on, a thermo$tat, an oil change... everything but the tires rotated. Total cost of repairs: $1,495.82. I took the complete register receipt and all the parts replaced to my mechanic at home. It seemed they did use about $100 in parts, but the remaining totaled about $500 more that what they should have been. I called the corporate and they referred me back to Madison, who referred me back to corporate, who then, well... you get the picture. My last conversation was with Richard, the local manager.. ""You are not going to get a refund.""\r
I know we have no choice of where we break down, but even if someone local reads this and heeds the warning, I hope they do not go there for car repairs!\r
Thank you,\r
Steve Lamb\r
Brazil, IN
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