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Businiess name:  Farina Focaccia & Cucina Italiana
Review by:  citysearch c.
Review content: 
I had the misfortune of dining at Farina last night. \r \r The food was mediocre at best; plain and tasteless was the motif. The small portions were definitely not worth the exorbitant prices. And we waited more than 45 minutes for our main course and our orders still came out wrong. Our main complaint, however, wasn't the food or the wait, but the unfathomly rude manager, Gabriele. \r \r This guy could not have been more arrogant. Because of the long wait for our food, our server had brought us two complimentary glasses of wine. But when we got the bill, we were charged for the two glasses. When I brought this to the server's attention, she told me to go talk to the manager, Gabriele, on the other side of the restaurant--note she didn't bring him to our table; she pointed him out and instructed me to go to him. When I found Gabriele and showed him our bill, he nastily sneared that he never agreed to comp us the wine. I explained to him that his server had. Incredulously, he insisted she didn't have his authority to do so and we should pay for what we drank. I responded, absolutely floored, that we would never have ordered the two glasses had they not been complimentary. He could have cared less and would not remove the charges. Moreover, his demeanor was downright haughty and discourteous. In sum, he was absolutely CLASSLESS. This kind of ""customer service"" may fly in Liguria--his apparent home--but not here. It is just beyond the pale for a manager to charge for a complimentary glass of wine. \r \r Given the tasteless food and manager's lack of any decorum, I recommend you stay far away from this one!

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