Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Travel Broker
|
|
Review by:
citysearch c.
|
|
Review content:
We used this agency twice for traveling to Kazakhstan to adopt. They lost my daughters passport. We had to pay to replace it. Two years later they found the passport in some old paperwork and promised to send it back to us. I talked to Connie on the phone, I said that it was not important to ?overnight? it but I did want it returned. Two months later I had not received it so I called to check up on it. I was in no way angry or upset....just checking to see if it was lost in the mail. Stephanie, who answered the phone said that she'd need a credit number in order to send it UPS. I said that I didn't think that was fair considering that it should have been returned to me in the envelop with our other passports and Visa two years ago. Connie, who was apparently listening in on the conversation, chimed in, VERY RUDELY, with ""well I don't have a padded envelop and I don't have time to go get one. I?ll just drop it in the mail...she hung up on me. Now is this any way to treat customers?
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|