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Review content:
We would certainly not recommend Versailles in Encino, Ca! Stay away from this restaurant!! Terrible waiters, sloppy, impolite...poor management down to the ownership. Pitiful! Our group just came back from Versailles, after hearing glowing reports and reading all these great reviews. Our group was looking forward to a lovely dinner in that we all grew up on Cuban food, we couldn't wait. All that changed with a rude waiter, watered down sangria (who raved about this??? Although I notice on this site others report watered down drinks, isn't this pathetic!!!) And the food!! Bland, definitely below average, my kid could cook better!! The empanadas (the turn overs with either spinach, chicken or guava) are a pathetic, overcooked, tasteless joke on the true art of the word! \r
So...what is going on here??? Why all these raving reviews??? It really makes me suspicious...either the waiters are playing favorites, bringing some people decent food, others not...or all these just write ups from friends. Either way spells trouble!\r
Please do not accept this type of service, standard and quality...whether it is here or any other restaurant. If you have a bad experience, we do recommend you bring this to the notice of those in charge. We did this, only to find defensive response, unapologetic stances...from management right down to the owner. There are so many great restaurants out there, Versailles needs to know that if they want to remain in business and be catered by the public, they must change their act, attitude, service and most definitely...get better cooks! Until this changes...find another Cuban restaurant!! But don't go to Versailles in Encino!
Pros: There are other Cuban restaurants in L.A.
Cons: Service, Food, Watered Down Drinks, Bad Management and Ownership
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