Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Village Bistro
|
|
Review by:
citysearch c.
|
|
Review content:
The absolute worst experience I have ever had in ANY restaurant, ANY WHERE... the Chef and the Manager need to go back to Hospitality 101 OR get jobs in another field.\r
Food was mediocre, even for the reasonable prices. Service was very slow.. Waitress would disappear for large blocks of time... maybe because it was ladies night and they didn't really want to deliver... even that was forgivable, not a place I would rush to go back to but... the real story is how the Chef and Manager handled this incident ....\r
\r
We, a group of women, all over the age of 50 were celebrating a friend's birthday when another group of guests had an issue with our noise level. We were loud and other guests raised their volume to be heard over us, which just added to the volume. Another group of guests, seated at the opposite side of this relatively small room yell over in our direction, that they couldn't hear their conversation. We all lowered our voices. A few times after that a couple in our group got a little loud, we were there to celebrate, and an occasional loud laugh now caused a stir with this other group. \r
OK, so Chef comes out, asks us if we have any problem.. ""nope"" all good here. Then he goes over to the other table and when they must've complained about our noise level, he came over and YELLED at us like we were little kids!! NO polite reprimand, NO request to quiet as we were disturbing the other guests. An argument ensued and we were demanded to leave!\r
The stupidity and audacity of the Chef AND Manager to fuel the fire instead of quell it was outrageous... I don't care how good the food (and it was nothing special!!! ), lousy service and a management that doesn't know how to handle guest relations is totally unacceptable. I've lived in Winter Park for over 20 years, am a professional with travel experience all over the country as a Senior VP in a marketing firm for which I am the foodservice industry specialist, so I've heard it all.. .\r
NEVER set foot in that establishment again!! (Nor will any of the other women I was with.) If the Manager were to say 'good riddens' that's fine with me, he aught to read Danny Meyers' book ""Setting the Table"" to learn how to treat guests in the HOSPITALITY industry!!!!\r
Pros: location, ambiance
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|